The Director of Account Management for the EXOS Account Management team is responsible for developing long-term relationships with our employer and healthcare clients. This position should work to consultatively deploy clients on effective deployment of health, wellness, and outreach strategies, satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships. This position reports directly to the Vice President, Account Management. This is a full-time position with a base salary plus incentive compensation.
EXOS’s Director, Account Management owns our corporate and/or healthcare system client relationships in environments where EXOS deploys fitness, wellness, nutrition or amateur athlete performance training services for employees and community members. Our Director ensures client retention and growth of the EXOS services in each environment by providing consultative recommendations to each client to improve or enhance solutions implemented to meet client objectives. Our Directors have a robust level of knowledge and applied experience in fitness and wellness program deployment in corporate environments and/or medical center/healthcare facilities and use this expertise to consult with clients on best practices to maximize the effectiveness of EXOS solutions offered for their employees and program participants. Success in this role is achieved through leading the development, deployment, and evaluation of fitness/wellness/nutrition/performance strategic plans to meet client objectives, strong collaboration with EXOS Field Operations and other EXOS teams to facilitate delivery of the plan, and proactive expansion of key stakeholder relationships aimed at ensuring continued investment in EXOS services.
Main Position Responsibilities:
EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our People Operations department at :
Attention : People Operations, Accommodations
2629 E. Rose Garden Ln.
Phoenix, AZ 85050
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