• Program Operations Coordinator

    Job Type Full Time
    Job ID
    2018-11306
    Job Location(s)
    US-CA-Mountain View
    Job Post Information* : External Company URL
    www.teamexos.com
  • Overview

    EXOS helps people perform at a high level so they can achieve what matters most to them. Since our founding in 1999, we’ve become a leader in proactive health and performance, trusted by more than 150 clients, including corporations, academic institutions, health systems, sports organizations, the U.S. military, community centers, and residential communities. With award-winning facilities and spaces, technology, equipment, and services, EXOS connects people to the solutions they need and provides individualized plans based on time-tested fundamentals and research in order to help people take control of their health and performance.

     

    We know that athletes’ careers evolve and their goals change, but the one constant is the demand for staying at the top of their game, and pushing it to new levels. That’s why we develop personalized game plans for athletes around the world at any point in their career. We’ve helped individuals and teams in just about every sport on the elite level as well as college, youth, and high school. Wherever athletes are preparing to compete, EXOS specialists are helping them get there — from club team tryouts and high school championships to renowned events like NFL combine, the Olympics, and the World Cup.

    Responsibilities

    The Program Operations Coordinator will support administrative and business operations within a large corporate account. As a member of the larger operations team and reporting to the Program Operations Manager this person will work closely with several other program operations leaders to ensure systems and processes run smoothly and efficiently.

     

    Primary responsibilities include:

     

    Support Program Managers in the operation and organization of key program services

    Work with Program Managers to review and analyze current processes and identify areas for improvement

    Contribute to the analysis of program metrics, data and financial tracking

    Collaborate on creation of new offerings and services

     

    Secondary responsibilities include:

     

    Assist in hiring and onboarding of new team members

    Facilitate processing of member requests

    Scheduling of services

    Instructor management

    Payroll and administrative support

     

    Please note: Duties may change; team members may be required to perform other duties as assigned.

     

    Qualifications

    Required Qualifications:

    • Bachelor’s degree

    • Minimum 1 year operations or program coordination experience

    • Minimum 1 year proven ability to provide high quality customer service

    Preferred Qualifications:

    • Strong organizational, documentation, and communication skills

    • Ability to work independently, or as a team, and proactively with minimum supervision

    • Confidence to critically assess, manage, and streamline systems and operations

    • Proficiency in Microsoft Office or the equivalent

    • Experience using MindBody Online business management software

    • Experience and/or subject matter expertise in group exercise or sports programming

    • Proven ability to build relationships

    • Ambition, diligence, and passion for improving the lives of others

    We are an equal opportunity employer

    EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our People Operations department at  : 

     

    Attention : People Operations, Accommodations

    2629 E. Rose Garden Ln. 

    Phoenix, AZ 85050

     

    Learn more here:

     

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