• Member Services Representative - Part Time

    Job Type PT>20
    Job ID
    Job Location(s)
    US-NY-New York
    Job Post Information* : External Company URL
  • Overview

    EXOS helps people perform at a high level so they can achieve what matters most to them. Since our founding in 1999, we’ve become a leader in proactive health and performance, trusted by more than 150 clients, including corporations, academic institutions, health systems, sports organizations, the U.S. military, community centers, and residential communities. With award-winning facilities and spaces, technology, equipment, and services, EXOS connects people to the solutions they need and provides individualized plans based on time-tested fundamentals and research in order to help people take control of their health and performance.


    EXOS has been leading the way in workplace wellness for over two decades, creating evidence-based employee wellness programs for global companies across a number of industries. Our employer solutions come to life through a combination of wellness services, technology, fitness facilities, and performance staff, and are always within reach — online, via mobile apps, and through in-person coaching. Company leaders, including many from fortune 500 companies, trust our solutions and services to improve the health and happiness of their workforce, as well as their return on investment.


    We're seeking a part-time Member Services Representative to join our team.


    The primary responsibilities of a Member Services Representative are:

    • Answering phone inquiries.
    • Greeting fitness center members.
    • Handling membership enrollments, terminations and inquiries.
    • Providing support in the development of reports and presentations, as required by management.
    • Assisting in the creative process for our incentive and health promotion initiatives, including bulletin boards, newsletters, mailings, and fliers.
    • Other duties as assigned.

    Hours may vary due to operational need, so flexibility is needed. 
    25 hours per week total




    Required Qualifications: 

    • Minimum of 1 year working with microsoft excel generating reports using formulas
    • Minimum of a high school diploma or GED equivalent

    Preferred Qualifications: 

    • Current CPR/AED and First Aid certifications
    • Prior customer service experience desired; experience in a health club setting a plus
    • Excellent organizational and interpersonal skills
    • Professional, customer service oriented and energetic
    • Passionate about health and wellness
    • Proficiency with MS Office products desired (Word, Excel, PowerPoint, email, internet)

    We are an equal opportunity employer

    EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our People Operations department at: 


    Attention: People Operations, Accommodations

    2629 E. Rose Garden Ln. 

    Phoenix, AZ 85050


    Learn more here:


    EEO is the Law

    EEO is the Law Supplement


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Join our Talent Network

    Don’t see an opening in your area or for your skill set? Join our Talent Network! Submit your resume and area of interest for general consideration and information from our EXOS Scouts.