Returning Candidate?

Front Desk Concierge

Front Desk Concierge

Job ID 
Job Location(s) 
US-CA-San Mateo
Job Type 
Part Time

More information about this job


EXOS helps people perform at a high level so they can achieve what matters most to them. Since our founding in 1999, we’ve become a leader in proactive health and performance, trusted by more than 150 clients, including corporations, academic institutions, health systems, sports organizations, the U.S. military, community centers, and residential communities. With award-winning facilities and spaces, technology, equipment, and services, EXOS connects people to the solutions they need and provides individualized plans based on time-tested fundamentals and research in order to help people take control of their health and performance.


We're seeking a part-time Front Desk Concierge to join our team in San Mateo, CA.


As a Front Desk Concierge you will:

  • Enthusiastically greets members, guests, and prospects on the phone and in person. Know members and team members personally by first name.
  • Assist in keeping members and guests motivated throughout their Studio visits, suggesting additional classes as appropriate.
  • Provide service support at the retail areas.
  • Maintain an accurate drawer count and reconciliation at the end of shift.
  • Resolve team and/or participant or operational issues using effective customer service and leadership skills.
  • Sign up members for memberships, and participants for short and long term packages.
  • Maintain a high level of cleanliness in the locker rooms at all times
  • Refill amenities and disposables
  • Gather, wash, dry, and fold linens as needed
  • Maintain an inventory of cleaning supplies and locker room amenities
  • Empty and remove trash as needed
  • Keep equipment, closets and dispensaries clean and organized
  • Provide exceptional service to all clients at all times through customer-centric behavior
  • Spot clean locker rooms frequently throughout each day in compliance with OSHA standards  and club protocols



Required Qualifications:

  • High school diploma
  • Minimum one year retail and/or hospitality experience required.

Preferred Qualificaitons:

  • Undergraduate college degree preferred.
  • Excellent outstanding engaging personality a must
  • Excellent verbal communication skills.   
  • Basic knowledge of computer applications (Word, Excel, Outlook).
  • Current CPR/AED and First Aid Certification.

We are an equal opportunity employer

EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our HR department at  : 


Attention : EXOS Human Resources, Accommodations

2629 E. Rose Garden Ln. 

Phoenix, AZ 85050


Learn more here:


EEO is the Law

EEO is the Law Supplement

Join our Talent Network

Don’t see an opening in your area or for your skill set? Join our Talent Network! Submit your resume and area of interest for general consideration and information from our EXOS Scouts.