Membership Sales Consultant

US-MN-St. Paul
Job ID
2017-9045
Job Type
Full Time

Overview

EXOS helps people perform at a high level so they can achieve what matters most to them. Since our founding in 1999, we’ve become a leader in proactive health and performance, trusted by more than 150 clients, including corporations, academic institutions, health systems, sports organizations, the U.S. military, community centers, and residential communities. With award-winning facilities and spaces, technology, equipment, and services, EXOS connects people to the solutions they need and provides individualized plans based on time-tested fundamentals and research in order to help people take control of their health and performance.

 

EXOS takes a unique approach to fitness center design, facility management, and training technology to create welcoming environments that facilitate healthy lifestyles. From business planning to operations, we use our decades of experience to drive member acquisition, engagement, and retention. We know that the more engaging and effective a fitness center is, the more success it will have. It’s all about providing members with a positive experience and the tools they need to accomplish their goals.

Responsibilities

We're seeking a Membership Sales Consultant to join our team during our exciting grand re-opening!

 

The primary responsibilities of a Membership Sales Consultant are to:

 

  • A membership sales consultant will be an expert in sales, customer support, and member experience for the membership base.
  • Manage their own productivity and performance, lead tracking systems, sales processes, systems, and tools
  • Develop strategy and plans for outreach and lead generating activities; and ensure execution on those plans on an annual, monthly, weekly and daily basis
  • Develop and implement contingency plans, making certain that individual and team objectives are achieved
  • Respond to telephone, walk-ins and e-mail membership inquiries; book and maintain accurate records
  • Provide all potential members and guests with an exceptional and informative facility presentation based on individual needs; Empower and educate on the benefits of health and wellness as well as incorporating all of the features of the facility
  • Report membership sales results as requested by Membership Sales Manager and General Manager
  • Implement strategy for corporate and group membership sales
  • Achieve individual and team membership sales goals
  • Work closely with fitness team to ensure successful on-boarding of new members
  • Innovate ways to retain members and increase usage of facility
  • Create community presence by actively engaging in community events and organizations

Qualifications

Required Qualifications:

  • Minimum 1-2 years of Customer Service experience     

Preferred Qualifications:

  • Sales/membership experience and demonstration of meeting and exceeding goals    
  • Dynamic personality: Enthusiastic, energetic, friendly & personable
  • Ability to multi-task; Goal-oriented and self-directed
  • Ability to connect with, inspire and motivate others with strong listening and interpersonal skills.
  • Excellent verbal and written communication skills
  • Professionalism: polished appearance and phone manner
  • Flexibility: able to work evenings, weekends and holidays.

We are an equal opportunity employer

EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our People Operations department at  : 

 

Attention : People Operations, Accommodations

2629 E. Rose Garden Ln. 

Phoenix, AZ 85050

 

Learn more here:

 

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