Front Desk Associate

US-CA-San Mateo
Job ID
2017-9132
Job Type
Part Time

Overview

EXOS helps people perform at a high level so they can achieve what matters most to them. Since our founding in 1999, we’ve become a leader in proactive health and performance, trusted by more than 150 clients, including corporations, academic institutions, health systems, sports organizations, the U.S. military, community centers, and residential communities. With award-winning facilities and spaces, technology, equipment, and services, EXOS connects people to the solutions they need and provides individualized plans based on time-tested fundamentals and research in order to help people take control of their health and performance.

 

EXOS takes a unique approach to fitness center design, facility management, and training technology to create welcoming environments that facilitate healthy lifestyles. From business planning to operations, we use our decades of experience to drive member acquisition, engagement, and retention. We know that the more engaging and effective a fitness center is, the more success it will have. It’s all about providing members with a positive experience and the tools they need to accomplish their goals.

 

Responsibilities

We're seeking a full-time Front Desk Associate to join our team,

 

As a Front Desk Associate you will:

  • Enthusiastically greet patients, guests, and prospects on the phone and in person.
  • Schedule new patient evaluations and return visits in a timely manner.
  • Verify insurance benefits.
  • Collect co-pays.
  • Resolve team and/or participant or operational issues using effective customer service and leadership skills.

Qualifications

Required Qualifications:

  • High school diploma




Preferred Qualifications:

  • Undergraduate college degree preferred.
  • Excellent outstanding engaging personality a must
  • Excellent verbal communication skills.   
  • Basic knowledge of computer applications (Word, Excel, Outlook).
  • Current CPR/AED and First Aid Certification.

We are an equal opportunity employer

EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our People Operations department at  : 

 

Attention : People Operations, Accommodations

2629 E. Rose Garden Ln. 

Phoenix, AZ 85050

 

Learn more here:

 

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