Membership Sales Consultant - EXOS/Humana Fitness Facility

Job Location(s) US-KY-Louisville
Job ID
Job Type
Part Time


EXOS has partnered with Humana for a brand new, state of the art, facility! 


Humana is committed to helping employers manage their healthcare costs, guiding consumers to make informed health and benefits decisions, and giving back to the communities we serve.


EXOS helps people perform at a high level so they can achieve what matters most to them. Since our founding in 1999, we’ve become a leader in proactive health and performance, trusted by more than 150 clients, including corporations, academic institutions, health systems, sports organizations, the U.S. military, community centers, and residential communities. With award-winning facilities and spaces, technology, equipment, and services, EXOS connects people to the solutions they need and provides individualized plans based on time-tested fundamentals and research in order to help people take control of their health and performance. EXOS takes a unique approach to fitness center design, facility management, and training technology to create welcoming environments that facilitate healthy lifestyles. From business planning to operations, we use our decades of experience to drive member acquisition, engagement, and retention. We know that the more engaging and effective a fitness center is, the more success it will have. It’s all about providing members with a positive experience and the tools they need to accomplish their goals.


We're seeking a Membership Services Representative to join our team at the NEW Humana location!!


As a Membership Services Representative you will:

  •      Assist and respond to customer issues and inquiries
  •      Create awareness of the Center through community outreach and connectivity
  •      Grow profit centers through promotion of club services to new and prospective members
  •      Deliver an exceptional customer service experience for club members
  •      Sustain and support membership retention through member engagement
  •      Provide personalized site tours for potential members



Required Qualifications:

  • At least one year exerience in a customer service based role

Preferred Qualifications:

  •   Dynamic personality: Enthusiastic, energetic, friendly & personable
  •   Ability to multi-task; Goal-oriented and self-directed
  •   Ability to connect with, inspire and motivate others with strong listening and interpersonal skills
  •   Excellent verbal and written communication skills
  •   Professionalism: polished appearance and phone manner
  •   Flexibility: able to work evenings, weekends and holidays

Physical Requirements:


Candidates applying for this position should be able to lift up to 50 pounds unassisted repeatedly throughout the workday. Also, the physical requirements of this job require frequent walking around and demonstrating and assisting with exercise movements; bending, stretching, lifting, pushing, pulling and squatting are movements performed daily.

We are an equal opportunity employer

EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our People Operations department at  : 


Attention : People Operations, Accommodations

2629 E. Rose Garden Ln. 

Phoenix, AZ 85050


Learn more here:


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