The Director of Account Management for the EXOS Healthcare division is responsible for developing long-term relationships with our healthcare clients. This position should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships. This position reports directly to the Senior Director- Powered By. This is a full-time position with a base salary plus incentive compensation.
Customer Relations/Account Management
Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
Act as the point of contact and handle customers’ individual needs
Manage and solve problems; have specific information regarding daily operations of the Company and keep the Client updated.
Remain in tune with client strategy and track progress against it
Develops innovative ideas to assist and drive client initiatives
Provide laser focus on strategy and be up to speed on industry trends
Generate new business using existing and potential customer networks
Seek creative opportunities within the healthcare system to expand EXOS footprint
Knowledge, Skills, and Abilities:
Strong communication, interpersonal, relationship building, collaborative, and analytical skills with a customer focus
Independently motivated and driven to achieve high goals and seek continuous improvement in knowledge and skills.
Organizational skills/multi-tasking ability
Understanding your client's business and needs
Knowledge of healthcare infrastructure and ability to navigate
Collaborative and strategic mindset
EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our People Operations department at :
Attention : People Operations, Accommodations
2629 E. Rose Garden Ln.
Phoenix, AZ 85050
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